Our mental capabilities of focus and memory are our superpowers, that when cultivated are key drivers behind achieving any success. Why you should meditate Life can be unpredictable. In a world full of complexity and rapid change our mind’s ability to focus is critical to success. There are several benefits…

“Transformation is a process, not an event" -John Kotter Key Ideas: Sustain change by integrating into: Hiring procedures Onboarding processes Performance Management practices Reporting outputs You put in the hard work to introduce a new program to your organization. The last thing you want is for all that hard work…

To organize your life for success, you need a personal workflow management system. This is a collection of habits and behaviors for storing, organizing, prioritizing, managing and executing all of your commitments, communication, and information. - Maura Thomas Key Points Use a task management system Develop a workflow Capture, clarifying…

You only achieve what you make time to achieve Key Ideas: Block out time on your calendar to work on deliverables Only schedule that which you have time to do Working from a calendar instead of a to-do list is a much better way to be productive throughout the day. You can…

There is value in being able to see where you are wanting to go in the future and moving ahead with intention A program roadmap helps you set a course to the outcomes you want to accomplish, as well as visually communicate this to important partners and stakeholders. Visual road…

We can not solve our problems with the same level of thinking that created them.” -- Albert Einstein Key Ideas: Listen to the issue Diagnosis the problem Research a resolution The effectiveness in which we solve problems often comes down to the habits we have cultivated. …

KM is more about habit than technology Key Ideas: Give people a compelling reason why Give people role models Give people an opportunity to practice KM is not about the deployment of tools but rather the cultivation of new habits. …

Without a compelling vision, you will discover there is no reason to go through the pain of change. -Brian P. Moran, The 12 Week Year Key Ideas Vision is central to consistency Vision is a compass Reflect Daily Informs problem-solving Enables mindfulness In my view, a big part of creating…

Silos limit knowledge content oversight and the ability to create impactful information needed to decrease the time and effort involved in resolving cases Key Ideas: Establish a common location for your content Control content visibility through common metadata Common Location Having a common location for your knowledge content, being able to…